
Online giant Temu is under fire in Europe as millions of users face high risk of encountering illegal products on platform
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Temu is under investigation under the Digital Services Act (DSA), which requires major tech firms to better protect European consumers and monitor online content.
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July 29, 2025
11:08 AM
Fortune
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Retail·European UnionOnline giant Temu is under fire in Europe as millions of users face high risk of encountering illegal ducts on platformBy Raziye AkkocBy AFPBy Raziye AkkocBy AFP Temu will now be able to respond to the EU regulators' findings and defend itself, but there is no time limit on how long an investigation may last
NICOLAS TUCAT/AFP via Getty ImagesThe European Union accused Chinese-founded online shopping giant Temu on Monday of the bloc’s digital rules by not “perly” assessing the risks of illegal ducts
Nevertheless, EU regulators believe Temu is not doing enough to tect European consumers from dangerous ducts and that it may not be acting sufficiently to mitigate risks to users (this bears monitoring)
Nevertheless, Meanwhile, “Evidence showed that there is a high risk for consumers in the EU to encounter illegal ducts on the platform,” the European Commission said in its preliminary finding, given current economic conditions
However, It pointed to a mystery shopping exercise that found consumers were “very ly to find non-compliant ducts among the offer, such as baby toys and small electronics”
Temu said only it would “continue to cooperate fully with the commission”
Wildly in the European Union despite only having entered the continent’s market in 2023, Temu has 93
Additionally, 7 million average monthly active users in the 27-country bloc
The EU said Temu’s October 2024 risk assessment was “inaccurate and relying on general industry information rather than on specific details its own marketplace” (which is quite significant), given current economic conditions
Temu is under investigation as part of a mammoth law known as the Digital Services Act (DSA) that forces the world’s largest firms to do more to tect European consumers online and better police content online, amid market uncertainty
Temu will now be able to respond to the EU regulators’ findings and defend itself, but there is no time limit on how long an investigation may last
If confirmed to be in breach, the EU can slap a fine on Temu (an important development)
Fines under the DSA can go as high as six percent of a company’s total worldwide annual turnover and force it to make changes to address violations
Launched in October, the EU be continues to investigate other suspected breaches including the use of addictive design features that could hurt users’ physical and mental well-being and how Temu’s systems recommend content and ducts
EU law under attack The DSA is part of the EU’s reinforced legal weaponry to curb the excesses of Big, with stricter rules for the world’s biggest platforms
It has faced criticism from the US administration under President Donald Trump (which is quite significant) (this bears monitoring), in light of current trends
The Republican-dominated judiciary committee of the US House of Representatives described the DSA in a scathing report as a “foreign censorship threat” on Friday
Staunch President Donald Trump ally Jim Jordan, committee chair, met EU sovereignty chief Henna Virkkunen in Brussels as part of a bipartisan delegation on Monday
However, “We had a constructive discussion on how to mote digital innovation, AI and regulate this field smartly,” she said on X after the meeting, given the current landscape
Conversely, There are currently other DSA bes into Chinese online retailer AliExpress, social media platforms Facebook and Instagram and X as well as TikTok
Moreover, The EU also wants to crack down on cheap packages that flood into the bloc each year, with a posal under discussion for a two-euro flat fee per parcel, considering recent developments
Moreover, Moreover, Last year, 4 (which is quite significant). 6 billion such packages entered the EU — more than 145 per second — with 91 percent originating in China
The data indicates that EU expects the numbers to increase.
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