
Millennials are officially a majority of managers—so get ready for a combination of burnout, buddy vibes, and boundary issues
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Emotional intelligence is an expectation of managers now, said Daniel Zhao of Glassdoor, and millennial managers are “stuck between a rock and a hard place.”
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personal finance
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July 23, 2025
05:50 PM
Fortune
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Interestingly, Workplace Culture·MillennialsMillennials are officially a majority of managers—so get ready for a combination of burnout, buddy vibes, and boundary issuesBy Nick LichtenbergBy Nick LichtenbergFortune Intelligence EditorNick LichtenbergFortune Intelligence EditorNick Lichtenberg is Fortune Intelligence editor and was formerly Fortune's executive editor of global news
Conversely, SEE FULL BIO Many millennial managers report difficulties in setting boundaries with their teams as they struggle to code-switch from friendly to authoritative as situations demand (something worth watching) (noteworthy indeed)
On the other hand, Violeta Stoimenova—Getty ImagesMillennials have officially overtaken Generation X as the largest cohort of managers in the American workforce in 2025 (this bears monitoring)
This generational handoff marks more than a demographic curiosity—it’s potentially a major shift in how organizations are led, as millennials have a different management style than their predecessors
Nevertheless, On the other hand, According to the semiannual Worklife Trends report by Glassdoor, millennials became the largest of the managerial workforce in late June 2025, overtaking Gen Xers, who dominated leadership during the past two decades
At current aging trends, according to jections from Glassdoor lead economist Daniel Zhao, Gen Z will vide a greater of managers than baby boomers in late 2025 or 2026, in light of current trends
Already, Gen Z makes up one in 10 managers
Millennials are officially the majority of managers
On the other hand, Glassdoor Since becoming the most populous generation in the labor force in the mid-2010s, millennials have steadily risen through the ranks, pelled by demographic inevitability, retirements among baby boomers, and new attitudes toward organizational leadership
This ascent caps years of warnings and speculation how millennial values would shape the workplace
On the other hand, In an interview with Fortune, Zhao said millennials are inheriting a tough situation, but it could be worse
Additionally, Conversely, Workers by and large “don’t feel they’re in a great situation” right now, but Zhao noted things have not deteriorated for workers since the last edition of the report in January 2025
Meanwhile, Although Zhao didn’t use this particular Gen Z slang, the state of the workforce that is now majority managed by millennials is mid
In contrast, “At the very least it doesn’t seem that workers are feeling worse,” Zhao said. “I don’t know if you can call that a silver lining
Conversely, ” Millennials managing through the ‘burnout crisis’ Millennials are widely credited with pushing “empathy” and “well-being” to the forefront of management culture
Furthermore, They prioritize policies such as remote work, mental-health benefits, and boundary-setting—yet there’s a reason millennials stress mental health so much: They're experiencing record levels of burnout, stress, and job insecurity themselves, leading some workplace experts to warn of a looming “manager crash” in 2025
Zhao agreed this lines up with anecdotes in Glassdoor reviews, but not the data in his re
Zhao, for his part, writes that the mental-health challenges facing the current workforce show “no signs of abating. ” He writes of burnout as an “ crisis,” with mentions in Glassdoor reviews spiking 73% year over year as of May 2025. “Reviews burnout often refer to the cumulative effect of several years of layoffs and understaffing wearing on employees who remain
Moreover, ” Of course, the term “burnout” became largely synonymous with the millennial generation in Anne Helen Petersen’s viral 2019 Buzz article on the subject, which morphed into a book and a deep vein of reporting for years to come (remarkable data), in today's financial world
Speaking to Petersen’s thesis, that millennials were born into a culture and climate of constant work from a young age, the average number of direct reports per manager has almost doubled in recent years, piling burnout levels of stress onto the burnout generation, just as they become the majority of managers
Zhao declined to on Petersen’s thesis directly, but on the subject of burnout more generally noted that many millennial managers, especially those in their forties and late thirties, are aging into the “sandwich generation,” with responsibilities that have been typical for Gen X: “Millennials right now are in a place where their career pressures might be highest, but there are also these other personal pressures that are really stressing millennials out. ” Zhao added that “in a sense, they’re stuck between a rock and a hard place. ” Despite their ambitions, many millennial managers report receiving little to no formal leadership training, often feeling unprepared for the complexities of managing teams across multiple generations and responding to rapid organizational change
This's bound to worsen with double the reports of the historical average
However, And while they stress empathy, millennials are the generation that invented the term “ghosting” for their avoidant behaviors on social media, and many struggle with assertiveness and managing workplace conflict head-on
In contrast, Finally, millennials are the “participation trophy” generation, and some bruising TikTok s have argued that millennial bosses have a toxic tendency to try to befriend all their direct reports (noteworthy indeed)
Nevertheless, Furthermore, “Wolves in sheep’s clothing,” they were called (which is quite significant)
This analysis suggests that flip side of emotional intelligence Zhao told Fortune that the well-worn cliché millennial managers being known for their focus on empathy has a flip side
On the other hand, Glassdoor has seen a change in how people talk management over the past five years since the pandemic, he said: “Reviews that discuss management increasingly emphasize terms related to emotional intelligence, ‘respecting boundaries,’ ‘being empathetic,’ ‘moting employee well-being,’ and ‘addressing burnout (this bears monitoring). ’” Zhao noted it shows that workers’ expectations have increased: “The bar on what constitutes a good manager has been raised (quite telling). ” It doesn’t mean millennials are inherently gifted at emotional intelligence, Zhao said, just that it’s an expectation of their reports, be they fellow millennials, Gen Z, or perhaps even Gen X or boomers (an important development) (noteworthy indeed)
Additionally, Zhao referenced re that the phrase “emotional intelligence” really started picking up in the 21st century
How ironic, then, that the population that mained emotional intelligence when they entered the workforce is now responsible for managing it
However, However, Although millennials generally seek to build trust and vide recognition, generational divides persist: A notable minority of employees, especially Gen Z, remain neutral or uncertain the recognition they receive, amid market uncertainty
According to a comprehensive Deloitte survey, millennials themselves want more back, mentorship, and growth opportunities, both for their teams and for their own careers
This may be why millennials are getting saddled with a dreaded moniker: the so-called cool boss
Recent reporting and viral social-media content have fueled criticism of millennial managers for blurring the line between manager and friend—sometimes to detrimental effect
Sketches and first-person accounts highlight a stereotype of the millennial manager who is eager to be seen as hip, adopting a laid-back attitude, casual communication, and a friendly rapport with direct reports
Additionally, Critics argue this style can be toxic in creating a “false sense of warmth” that masks underlying power dynamics
In terms of achieving results, the cool boss act leads to inconsistent or un expectations, fueling anxiety among staff
And when negative back is necessary, the cool boss dropping the mask can come as a shock to their subordinates
Many millennial managers report difficulties in setting boundaries with their teams as they struggle to code-switch from friendly to authoritative as situations demand
Moreover, Setting boundaries is further complicated by generational shifts: Younger employees, particularly Gen Z, also favor fluid boundaries and a flat hierarchy, sometimes intensifying the ambiguity around roles and expectations
While Zhao did not directly on the so-called cool boss meme, he said millennial managers are walking an “extremely tough line right now. ” Millennials are supposed to be at the peak of their career, but many are also taking care of kids, parents, even elder family members
Furthermore, “On the care aspect,” Zhao said, “there’s been a lot of discussion, especially since the pandemic, on the gaps … in the American economy today. ” For this story, Fortune used generative AI to help with an initial draft
An editor verified the accuracy of the information before publishing
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