Cracker Barrel responds to backlash over new logo and rebranding: 'We could've done a better job'
Investment
CNBC

Cracker Barrel responds to backlash over new logo and rebranding: 'We could've done a better job'

Why This Matters

Cracker Barrel Old Country Store on Monday issued a statement responding to the backlash it faced last week over its rebranding and new logo.

August 25, 2025
09:05 PM
3 min read
AI Enhanced

In this articleCBRL your favorite stocksCREATE FREE ACCOUNTThe new Cracker Barrel logo is seen on a inside the restaurant on Aug.

21, 2025 in Pembroke Pines, Florida.Joe Raedle | Getty ImagesCracker Barrel Old Country Store on Monday issued a statement responding to the widespread backlash it faced last week over its rebranding and new logo."If the last few days have shown us anything, it's how deeply people care Cracker Barrel.

We're truly grateful for your heartfelt voices," the company wrote.

"You've also shown us that we could've done a better job sharing who we are and who we'll always be."The new logo removes the image of the restaurant's "Uncle Herschel" character leaning against a barrel that was minently in the original, leaving behind just the words "Cracker Barrel" against the outline of a yellow barrel.

The phrase "old country store" has also been removed.The colors, which the company said were inspired by the restaurant's eggs and biscuits, stayed close to the original.Cracker Barrel's old and new logo.Courtesy: Cracker BarrelUsers on social media were quick to criticize the new logo, describing it as "generic," "soulless" and "bland."Some conservatives also slammed the new logo, saying it took away the classic, American feel that has been so central to Cracker Barrel over the years.s of Cracker Barrel fell 7% on Thursday as criticism mounted.

Cracker Barrel said Monday that while the rebranding has been making headlines, its focus remains "in the kitchen and on your plate."In the statement, Cracker Barrel said that Uncle Herschel will still be on the , as well as on road signs and in the country store."He's not going anywhere — he's family," the statement read.The company also addressed criticism décor changes that have been put in place at some Cracker Barrel locations throughout the country, saying that its stores will still feature "rocking chairs on the porch, a warm fire in the hearth, peg games on the table, unique treasures in our gift shop, and vintage Americana with antiques pulled straight from our warehouse in Lebanon, Tennessee."The restaurant chain reiterated to customers that its values haven't changed."We know we won't always get everything right the first time, but we'll keep testing, learning, and listening to our guests and employees," the restaurant said.

"At the end of the day, our mise is simple: you'll always find comfort, community, and country hospitality here at Cracker Barrel. Uncle Herschel wouldn't have wanted it any other way."

FinancialBooklet Analysis

AI-powered insights based on this specific article

Key Insights

  • This development warrants monitoring for potential sector-wide implications
  • Similar companies may face comparable challenges or opportunities
  • Market participants should assess the broader industry context

Questions to Consider

  • What broader implications might this have for the industry or sector?
  • How could this development affect similar companies or business models?
  • What market or economic factors might be driving this development?

Stay Ahead of the Market

Get weekly insights into market shifts, investment opportunities, and financial analysis delivered to your inbox.

No spam, unsubscribe anytime